01702 588818

reception@smilesonbroadway.co.uk

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COVID 19

GOVERNMENT ANNOUNCEMENT ON THE RETURN OF DENTAL SERVICES IN ENGLAND.

We, like you, learned of the government’s plans for dental practices to re-open from Monday 8th June during the briefing. of the Prime Minister on the 28th of May

At the moment, and so that you are fully aware, only dental practices who can evaluate that they have the PPE (personal protective equipment) and IPC (infection prevention and control) requirements in place are allowed to welcome back patients. Fortunately, we at Smiles on Broadway have been working tirelessly behind the scenes to prepare for our re-opening, to ensure that it is safe for both patients and staff to return.

In light of the Prime Minister’s briefing, we will be in touch with our valued patients in the coming weeks about any further updates that will occur.

Whilst we prepare for our re-opening, however, we respectfully ask that you do not call the practice to book any routine appointments. Initial appointments will be prioritised for emergencies only

From all of us at Smiles on Broadway, we thank you for your patience through these trying times

Continue to remain safe and we will see you soon.

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Emergency Dentist

Talk to our dentists in an emergency

Emergency appointments are available during normal opening hours. If you need to see a dentist at short notice, please contact us as soon as possible and we will do our very best to accommodate you.

Call 01702 588818

Emergency appointments are offered to everybody, whether you are registered with Smiles, are a private patient visiting from elsewhere or are an NHS patient.

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Our team are experienced in dealing with difficult situations and fully understand that your anxiety and stress levels will be heightened at such times.

 We assure you that you will always be treated with respect and a high level of professionalism and we will do our best to resolve things quickly and as painlessly as possible.

Treatment Summary

In any situation please contact us as soon as you are able. If you are calling out of opening hours, please listen to the advice in our recorded message. Alternatively, you can also call the NHS Helpline on 111. 

Smiles is a private dental practice. We welcome NHS patients but if you decide to have treatment with us there will be a charge which will be explained to you at the time of booking.

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Pre-Treatment Consultation

At Smiles, we feel it important to offer a no-obligation consultation to anyone who is considering treatment. This will enable us to fully explain the products we use and what is involved in the delivery of the treatment.  It will also enable us to ask you a few health-based questions which may highlight possible contraindications to having such treatments. In this case, we will be able to advise you of alternative options. Your health and safety is of paramount importance to us and we always endeavour to ensure the safest and optimal outcome for you. 

 

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Frequently asked questions 

What is considered an emergency?

If you are experiencing any of the following, you should seek advice

  • Severe tooth pain that radiates across the face
  • Extreme pain with a high temperature
  • Dental trauma following an accident

Regular tooth pain and discomfort, whilst not pleasant, is NOT an emergency, neither are broken teeth or lost crowns or veneers. If you are experiencing any of these please call us during normal opening times and we will do our best to book you an appointment as soon as possible.

I have private cover, but am not currently registered with Smiles, what information do I need to bring with me?

If you have private insurance or cover plans such as Denplan, please bring proof of this with you along with your account information.

What payment methods can I use?

We accept credit cards, debit cards and cash but are unable to accept cheques.

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